As part of IPAC's knowledge sharing strategy, IPAC developed "Topical Briefs" on a number of different issues, that is:
E-Government;
Citizen-Centered Service;
Single-Windows and Integrated Service Delivery;
Codes of Ethics;
Performance Measurement;
Whistle-Blowing;
Alternative Service Delivery;
Conflict of Interest; and
Public Private Partnerships
These briefs were written by Ken Kernaghan and funded by the World Bank Institute and is part of our International work. These are wonderful short pieces outlining the key issues under all these topics. Take a look at these....there is much more on the IPAC website as well.
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